Follow the below steps to request for category change for your rejected templates due to Incorrect Category created after April 01, 2023 -
- Go to WhatsApp Manager > Template Manager
- Go to ‘Edit Template’
- On the top, you should see a button with ‘Edit Category’ option. Select the required category and submit
If you are having trouble with this, please request to email@example.com for raising an appeal or helping you with the category change requests.