PAUSED TEMPLATE STATUS EVENT
Meta pauses a message template if it reaches the lowest quality rating. Message Template will automatically be paused for a period of time to protect the quality rating of phone numbers that have used the template by Meta for a duration of-
- 1st Instance: Paused for 3 hours
- 2nd Instance: Paused for 6 hours
- 3rd Instance: Disabled
Read Gupshup documentation here
Changes in System > Template Events Payload
- New possible value in status : ‘Paused’
- New field if status is paused : ‘description’ (informing the duration of the pause)
USER LOCATION REQUEST IN INTERACTIVE MESSAGE
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