Which templates can my business use? Can I add more templates? Kauntal Patel June 26, 2020 19:56 Updated Businesses can use any of the approved templates listed by Gupshup under ‘View templates’ under Settings. For submitting a custom template, businesses can fill the form here Related articles Can i switch off/on Template messaging at any given time? How does session messaging and template messaging work in Access API? What is Template messaging? How will I be charged for it? What special characters and emojis are allowed in template messages? What languages are supported for message templates. Comments 0 comments Please sign in to leave a comment.