How to receive incoming messages? Kauntal Patel February 23, 2020 08:32 A callback URL can be set through App Settings on which Gupshup will forward all incoming messages. Related articles Can Gupshup WhatsApp services be integrated with other CRM's such as Zoho Desk? How to set callback URL? Can we send notifications to end users? How to receive incoming messages? Why am I receiving so many message-event responses on my callback URL? Comments 0 comments Please sign in to leave a comment.