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WhatsApp Business API
Customer Support

Articles in this section

What is Customer support tool? How it is different from Access API?
How to receive incoming messages?
Can we send notifications to end users?
What kind of attachments can I send on WhatsApp?
Can i format text messages?
What is the limit of message that can be sent?
Can I add customer name on customer support panel?
What does each status stand for?
What are tags used for?
Can I send message to international numbers?

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How to receive incoming messages?

Kauntal Patel

February 23, 2020 08:44

All the incoming messages will be visible on customer support panel.

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Can we send notifications to end users?
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Can I switch my app from Customer Support to Access API and vice versa?
What kind of attachments can I send on WhatsApp?
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