Can I add customer name on customer support panel? Kauntal Patel February 23, 2020 08:47 Not only customer name but a small note describing the status of the customer can be added too. Related articles What does each status stand for? What is Customer support tool? How it is different from Access API? Is there a separate log-in for individual agent? How to get the name of the user interaction with the bot? Can I send message to international numbers? Comments 0 comments Please sign in to leave a comment.