Can I add customer name on customer support panel? Kauntal Patel February 23, 2020 08:47 Not only customer name but a small note describing the status of the customer can be added too. Related articles What does each status stand for? Can i format text messages? What are tags used for? What kind of attachments can I send on WhatsApp? Would it be possible to leverage auto response messages such as quick replies, BRB etc.? Comments 0 comments Please sign in to leave a comment.