What type of messages can I send to the different kinds of users? Kauntal Patel February 23, 2020 07:55 Updated Business can send 2 kinds of messages to their users depending on various conditions - Session Message & Template message Related articles Can I switch my app from Customer Support to Access API and vice versa? How can I get more users to engage with them on WhatsApp? What are the mechanisms? Will they be opted-in too? Why is opt-in required to send notifications? How does session messaging and template messaging work in Access API? What is Template messaging? How will I be charged for it? Comments 0 comments Please sign in to leave a comment.