I did not receive OTP during mobile number verification, what do I do now? Kauntal Patel February 23, 2020 08:06 Write to Gupshup support at email@example.com with subject line in the format "WhatsApp OTP issue: Phone number" along with what type of Phone number it is - Mobile, Landline, VoIP, etc Related articles Can my WaBa request get rejected? What business verticals are not allowed to create a WaBa account? How many days does it take to get WhatsApp approvals? It says 'Pending for approval' currently What does "Due to inactivity for 15 days, this app has been deactivated." does this mean? How do I reactivate my app? Why can't I use a number which is already using WhatsApp? I read that WhatsApp does allow that. Can I switch my app from Customer Support to Access API and vice versa? Comments 0 comments Please sign in to leave a comment.