If an authentic, notable brand owns the account, a green/verified tick is a checkmark approved by WhatsApp. As WhatsApp says, very few businesses will be official business accounts, and the approval depends on multiple factors, including - notable brand and high messaging volume.
Read more about official business accounts.
This feature is not available directly in our portal as this is a manual process of requesting WhatsApp/Facebook for making your business account 'official'. Gupshup can initiate this process for any app on request if the app meets the following criteria:
- App is live
- App has more than 50 users
- App has crossed 500 incoming message volume
Your Display name will show differently to your end users depending on whether your account is a Business account or an Official business account.