Can I integrate my bot to customer support to handle user queries or other user conversations? Kauntal Patel February 23, 2020 08:50 No, currently you cannot associate a bot to customer support but it's on our roadmap. If you have a specific requirement in mind you can write to us at firstname.lastname@example.org. Related articles Which browser does customer support panel supports? Would it be possible to leverage auto response messages such as quick replies, BRB etc.? Is there a separate log-in for individual agent? Send Template message via API using just the template id Can I add customer name on customer support panel? Comments 0 comments Please sign in to leave a comment.