Can I integrate my bot to customer support to handle user queries or other user conversations? Kauntal Patel February 23, 2020 08:50 No, currently you cannot associate a bot to customer support but it's on our roadmap. If you have a specific requirement in mind you can write to us at firstname.lastname@example.org. Related articles Send Template message via API using just the template id Is there a separate log-in for individual agent? Comments 0 comments Please sign in to leave a comment.