Can I integrate my bot to customer support to handle user queries or other user conversations? Kauntal Patel February 23, 2020 08:50 No, currently you cannot associate a bot to customer support but it's on our roadmap. If you have a specific requirement in mind you can write to us at email@example.com. Related articles Which browser does customer support panel supports? What is Customer support tool? How it is different from Access API? Brazil phone - I am receiving sender id which is missing digit 9 and when I add digit 9 in the phone number using the API the message is not delivered What are tags used for? Is there a separate log-in for individual agent? Comments 0 comments Please sign in to leave a comment.