Can I integrate my bot to customer support to handle user queries or other user conversations? Kauntal Patel February 23, 2020 08:50 No, currently you cannot associate a bot to customer support but it's on our roadmap. If you have a specific requirement in mind you can write to us at firstname.lastname@example.org. Related articles Would it be possible to leverage auto response messages such as quick replies, BRB etc.? Which browser does customer support panel supports? Send Template message via API using just the template id Is there a separate log-in for individual agent? Can I add customer name on customer support panel? Comments 0 comments Please sign in to leave a comment.