Skip to main content
Gupshup Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Gupshup
  2. WhatsApp Business API
  3. Setup & Going Live

Setup & Going Live

  • Why am I unable to view users/opt-ins for my app?
  • What does "Due to inactivity for 15 days, this app has been deactivated." mean? How do I reactivate my app?
  • What is required to Go-Live with my app?
  • How many days does it take to get WhatsApp approvals? It says 'Pending for approval' currently
  • What is a Facebook Business Manager ID? Where can I find it?
  • What should I keep in mind for choosing a phone number for my WhatsApp Business API?
  • Why is a Display name required?
  • How to get a verified tick? How will my display name show to end users?
  • How to change display picture?
  • Why can't I use a number which is already using WhatsApp? I read that WhatsApp does allow that.
  • I did not receive OTP during mobile number verification, what do I do now?
  • Can my WABA request get rejected?
  • How many apps can I Go-Live with?
  • I am receiving the following error message - "Phone Number is already in use. Try using a phone number that isn't connected to a WhatsApp account." What should I do?
  • My Facebook Business Manager account is not verified. The verify button on Facebook Business Manager unclickable. What should I do?
Gupshup
Español (Colombia) Português do Brasil