NOTE : Optin Optout and Bulk Upload APIs for partners and self serve customers are now deprecated as of 1st Sep 2024
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We advise partners/customers to NOT register opt-in opt-outs via any single/bulk upload APIs or get list of optins through any self serve or partner APIs. This is irrespective of cloud API or on-premise hosting.
How to manage opt-ins going starting today?
Gupshup Partners and Businesses must manage optin optout data at their end. Refer Meta best practices for capturing consent before messaging and ensure that messages are being sent only to opted in users. As informed in our communication since 2023, Gupshup is not doing an optin optout check while sending messages to an end user, even if a number is registered as optin or optout for the particular app. Gupshup has also long-ended the service of providing and storing 'session' user data (active user).
Note : There is no endpoint by Meta to register the optins and this service was built by Gupshup
Preparing for end of life
1. Stop registering optins and opt outs user status through any of the Gupshup endpoints you use before or latest by 31st Aug 2024. Usage of these APIs, could result in failure in response to these APIs any time after the deadline. In case they continue to work, there will be no support and maintenance for the same as the service will be deprecated without any further notice.
2. Latest by 31st Aug, fetch and store the final list of optin optouts registered on Gupshup in your database.
(NOTE) Support and Maintenance from Sep 01, 2024
Support and maintenance will not be provided for continued use of optin service endpoints post 31st August 2024
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