Meta's Tech Provider Program (TPP) which was launched in October 2023, became mandatory for all new ISVs from Jan 29, 2024 onwards and will be mandated for all existing ISVs this year by Meta. Post that, businesses will only be able to onboard the WhatsApp Business Platform through Meta’s existing Solution Partners and/or through Tech Providers.
As part of this mandate, ISVs working with Solution Partners (earlier called BSPs) do not have the need to sign legal contracts provided by Meta anymore, but complete a registration process on Meta Developer Portal. Such ISVs have to then make a joint solution ID with the Solution Partner, which is passed to Meta during phone number onboarding.
Why Tech Provider Program?
Meta is opening their ecosystem to third party developers (ISVs) who build value added solutions on top of the WhatsApp API. Completing the TPP program and passing the solution ID in phone number onboarding, will allow you to access advanced features / Meta APIs, get attribution on Meta for the phone numbers brought by the Tech Provider and let them upgrade themselves to become a Tech Partner.
Completing this process at the earliest will help ISVs reap the benefits of TPP for all new phone numbers onboarded. Meanwhile, Gupshup is working on mapping of your non-solution ID phone numbers to the solution ID.
How to create a Joint Solution ID with Gupshup:
Log in to the Meta developer portal, complete the TPP program, and generate the solution ID along with Gupshup as per the given guide here
What is the deadline?
Gupshup is mandating the process of TPP to be completed on Meta and Gupshup before 20th December, 2024.
Note: The process of getting all the Meta approvals might take longer than expected (anywhere between 4 to 12 weeks). So we advise you to START NOW
In case the Solution ID is not approved for your partner ID on Gupshup before the deadline, you will not be able to use certain partner features post 20th Dec, and will also not be able to continue messaging post 31st Dec, 2024.
For any assistance or queries, please do not hesitate to contact our support team or your local Customer Success Manager (CSM).
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